Key Responsibilities:
• Create technical and process documentation with accuracy and consistency
• Translate discussions and high-level input into clear, actionable requirements and artefacts
• Prepare POC, Pilot, and RFQ documentation, including scope, objectives, success criteria, and technical requirements
• Prepare tender packs with functional and technical requirements, supporting artefacts (e.g., architecture diagrams, current/future state documentation) and assist with vendor technical Q&A and evaluations
• Perform gap analysis and document current- and future-state processes, systems, data flows, and integration points (ETL, APIs, Cloud)
• Support rollout readiness, including data migration documentation, transition planning, and handover artefacts
• Proficient in creating technical documentation such as process maps, swim-lane diagrams, data flow diagrams, and integration specifications using tools like Visio and Confluence.
Essential:
1. •
Skilled in technical documentation and visualisation tools (Visio, Confluence)
2. •
Experience in business analysis with a strong technical documentation focus
3. •
Familiarity with data and analytics concepts such as Data lakes, Reporting
tools, ETL processes, APIs, metadata, and cloud platforms
4. •
Detail-oriented, structured, and comfortable working as an individual
contributor